The store is listed on the Store Locator, but the employee does not know about the service. What should I do?

The store is listed on the Store Locator, but the employee does not know about the service. What should I do? Last Updated: Feb 13, 2016 02:51PM PST

While we strive to educate the stores about the service, there is a chance that not every employee of all 27,000 participating stores will be trained to accept DVD transfer orders properly.

For a smooth ordering experience, please inquire with a Photo associate at your Walmart store’s Photo Center for assistance. You will be asked to place your order on the Photo Center kiosk first, before the associate takes your media from you.

 
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